Privacy Policy

1. Introduction

Nibunam ("we", "our", "us") is an AI-powered marketing intelligence platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at nibunam.ai and beta.nibunam.ai.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and password (stored as a secure hash — we never store plain-text passwords).

Social Media Data: When you connect social media accounts (Instagram, Facebook, LinkedIn, YouTube, TikTok, X), we access your public profile information, follower counts, post engagement metrics, and audience demographics through each platform's official API. We only request read-only access — we never post, edit, or delete content on your behalf.

Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and reports generated.

Report Data: Market research, SEO audits, ad strategies, and content calendars you generate are stored in your account.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Generate AI-powered marketing reports and analytics
• Display your social media performance metrics in your dashboard
• Communicate with you about your account and service updates
• Ensure the security and integrity of our platform

We do not sell, rent, or trade your personal information to third parties.

4. Social Media Connections

When you connect a social media account:

• We use OAuth 2.0, the industry-standard secure authorization protocol — you log in directly on the platform's website, and we never see your social media password
• Access tokens are encrypted at rest using AES-256 symmetric encryption
• We only request the minimum permissions needed to read your analytics data
• You can disconnect any social account at any time from your dashboard, which immediately revokes our access and deletes the stored tokens
• We do not post, like, comment, follow, or take any actions on your social accounts

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including:

• HTTPS/TLS encryption for all data in transit
• Encrypted storage for OAuth tokens and sensitive credentials
• Secure password hashing (bcrypt)
• CSRF-protected OAuth state tokens with HMAC signatures
• Regular security reviews and updates

6. Data Retention

We retain your account data for as long as your account is active. When you delete your account or disconnect a social media account, we delete the associated data within 30 days. Aggregated, anonymized analytics may be retained for service improvement.

7. Third-Party Services

We integrate with the following third-party services to provide our platform:

• Anthropic (Claude AI) — for generating marketing reports and content
• Meta (Instagram & Facebook) — for social media analytics
• LinkedIn — for professional network analytics
• Google (YouTube) — for video platform analytics
• TikTok — for short-form video analytics
• X (Twitter) — for social media analytics
• Serper & Google APIs — for search data and SEO analysis

Each third-party service has its own privacy policy. We encourage you to review them.

8. Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Disconnect any connected social media account at any time
• Export your generated reports
• Withdraw consent for data processing

To exercise any of these rights, contact us at the email address below.

9. Cookies

We use essential cookies to maintain your login session. We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Nibunam
Email: privacy@nibunam.ai